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Essential Skills of Communicating

Using Communication – a two-way process

Essential Skills of Communicating enables managers to develop effective communication skills, improve performance, and increase the productivity of their teams by using clear, well-organized messages aimed at the needs and interests of the listeners.

The relationship between managers and team members is critical to the success of an organization, and a strong relationship, built on mutual trust and respect, begins with effective communication. By developing essential skills of communicating, managers improve relations with their team members and increase productivity. 



  • Participants completing Essential Skills of Communication will be able to
  • See that communication is a two-way process.
  • Construct clear, concise messages in the interest of the receiver.
  • Manage non-verbal behaviours to reinforce the intent of their message.
  • Listen actively to improve communication.
  • Create a climate of open communication, which increases team members’ motivation and commitment.

Offered in Classroom, On-line, or Blended Formats.
Classroom Time: 4 hours
On-line Time: 2 hours


Training Options

With most programs in Vital Learning’s Leadership Development series, you have three delivery options:

  • Purchase the facilitator kits and teach the modules yourself
  • Hire SEA Consulting to provide on-site training
  • Train your supervisors using the on-line seminars

Please contact Nelson Scott to determine which training option is best for you.


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