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What Your Mother Taught You
About Customer Service

Everything you need to know about customer service was in the advice your parents gave you . . . even if they never thought about serving customers.

During this seminar, you will discover the secrets of customer service found in advice such as:

  • never talk to strangers
  • look both ways before you cross the street
  • it’s not nice to point
  • don’t talk with you mouth full
  • a stitch in time saves nine

. . . and other examples of advice that participants recall hearing from their parents.



Your Options

The program descriptions found on this website are meant only as a starting point.  Nelson will work with you to create the presentation that best meets your requirements.

Most programs can be offered as a keynote, a convention break-out, or a half- or full-day workshop . . . or even longer.


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