What Your Mother Taught You
About Customer Service
Everything you need to know about customer service was in the advice your parents gave you . . . even if they never thought about serving customers.
During this seminar, you will discover the secrets of customer service found in advice such as:
- never talk to strangers
- look both ways before you cross the street
- it’s not nice to point
- don’t talk with you mouth full
- a stitch in time saves nine
. . . and other examples of advice that participants recall hearing from their parents.
Your Options
The program descriptions found on this website are meant only as a starting point. Nelson will work with you to create the presentation that best meets your requirements.
Most programs can be offered as a keynote, a convention break-out, or a half- or full-day workshop . . . or even longer.
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