Creating Staff & Customer Loyalty

Service First Video Library

(developed by Service Quality Institute)

Train your entire workforce in the art of exceptional service with a new video each week or each month.

Service First, the customer service video library, is a powerful, video-based training system based on group interaction that makes it easy to train any number of employees - with no limits, with immediate results, and NO additional cost to educate new staff in the future. It is so easy that you won't have to invest in experienced facilitators or devote a lot of time. There are 12 videos, each 15 minutes long, that will allow you to train your entire workforce in the art of exceptional service, with a new and fresh session each week or each month.

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