Recruitment & Selection | Recognition & Retention | Customer Service | More Productive Meetings | Leadership Development
 


  Creating Staff & Customer Loyalty

Home Search Conatct
 

ONLINE LEADERSHIP DEVELOPMENT PROGRAM

Improving Work Habits

Effectively addressing issues before they develop into disciplinary problems

Improving Work Habits shows managers how to clearly and specifically communicate the nature of the problem. It provides a process for working with the individual to develop a plan for addressing the issue, while maintaining the individualís self-esteem

Discussing such concerns as absenteeism, language issues, and dress and grooming habits can be a difficult but necessary part of leading a team. Just like other aspects of team leadership, correcting work habits that need improvement require careful attention and skill.

Objectives

Participants completing Improving Work Habits will be able to:

  • Distinguish between job performance and work habits. Understand the importance of dealing with unsatisfactory work habits early, before they require disciplinary action.
  • Explain clearly and specifically to a team member the nature of his/her unsatisfactory work habits, focusing on behaviour rather than personality or attitude.
  • Involve the team member in the process of correcting the unsatisfactory behaviour through an interactive process, which maintains the team memberís self-esteem.
  • Increase team member accountability by encouraging team member commitment to a clear plan of action and by reviewing progress regularly.

Model: CELEAD0303-06
Price: $63.00 + GST

Return to program listing…

Back to Top

 
© SEA Consulting
All rights reserved
 
An Andrew Johnstone Design