Creating Staff & Customer Loyalty

Nelson’s Approach

When asked for her assessment of Nelson Scott as a speaker, a workshop participant responded, “He is a good listener.”  Those five words effectively summarize Nelson’s approach to any presentation. 

He listens.  Before most presentations, Nelson conducts an audience audit.  He asks questions and listens . . . to the person arranging the presentation and to some of the participants.  What are the organizer’s expectations?  What are the participants’ learning needs?  How will the impact of the presentation be assessed? 

Based on what he hears, Nelson tailors the presentation to the needs and expectations of the organization.  He can suggest which program would be best.  He may even conclude that he is the wrong person to make the presentation, and suggest someone else who is better suited to the organization and addressing its needs.

Next >>>

Nelson Scott

Is Nelson Scott
the right speaker/
trainer for you?

About Nelson Scott

Your Options